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Your ads get clicks. The leads don't come. Here's where they leak.

By the adzFIX team · · 3 min read

Short answerIf people click but don't convert, the ad and the page are usually telling two different stories. Check the promise in the ad, the first screen of the landing page, the offer, the form and the follow-up, in that order, before you touch targeting or budget.

You open the dashboard on Monday morning. Click-through rate looks fine. Cost per click looks fine. The number of leads looks like a typo.

It's tempting to call your media buyer and ask for new audiences. But a click is proof the ad worked well enough to earn curiosity. The leak almost always happens after the click, somewhere between what the ad promised and what the visitor found.

1. The ad promised something the page doesn't say

Someone clicked because one specific line in your ad made them curious. They land, and the page opens with your company tagline, a stock photo and a menu. The thing they came for isn't there.

Read your best-performing ad, then read the first screen of the page it sends people to. Ask one question: would a stranger know they're in the right place within three seconds? If the headline on the page doesn't echo the ad's promise, visitors don't scroll to find it. They leave.

A click is a question. Your landing page has about three seconds to answer it.

2. The first screen is about you, not about them

"Welcome to Acme, a leading provider since 2009" is about you. "Stop losing weekend bookings to slow replies" is about them. The visitor is the hero of their own story. They are looking for the part where their problem gets solved.

  • Does the first screen name the visitor's problem in their words?
  • Is there one clear action, not four competing buttons?
  • Is there a reason to believe you, close to that action?

3. The offer asks for too much, too early

Many pages ask a cold visitor to "book a demo" or "get a quote" when they only just met you. That's a big commitment for someone who clicked out of curiosity thirty seconds ago.

Look at what you're really asking for. Then ask whether a smaller, more specific next step would be easier to say yes to: a price range, a short audit, a sample, a calculator. The best offer matches how warm the visitor actually is.

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4. The form is where trust runs out

Forms leak in quiet ways: fields that feel nosy, no hint of what happens after you hit submit, error messages that erase what someone typed, a page that's painful on a phone.

Fill in your own form on your phone, on mobile data, with one thumb. Time it. Note every moment you hesitate. Each hesitation is a place where real visitors are dropping off.

5. The lead arrived, but nobody called fast enough

Sometimes the "no leads" problem is a "slow reply" problem in disguise. If leads wait hours or days for a response, many of them will have already talked to someone else. Check your timestamps: when did the form come in, and when did the first human reply?

The order to check things in

  1. Ad promise vs. page headline. Same story? Same words?
  2. First screen. About them, one action, one proof point.
  3. Offer. Right-sized for a cold visitor?
  4. Form. Tested on a phone, by you, this week?
  5. Speed to reply. Measured, not assumed.

Only after all five check out does it make sense to look at targeting and budget. Otherwise you are paying to send more people into the same leak.

If you'd rather have outside eyes do this with you, that's exactly what the adzFIX Session is for: we review your ads and landing pages before the call, then spend the hour on decisions.

The money is already going out. Let’s make it come back.

One 60-minute session on Zoom. We review your ads and pages before the call, then spend the hour on decisions. $390, no retainer.

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